Normies never argue in good faith, it's all about proving us wrong so that they can tell themselves that they're "good people", that society is kind, and the world is just. Yet they never actually want to help us.
You know one thing which tells me a lot about humans? Online comments discussing mass shooters. People calling them pathetic, losers, and saying that they should've just killed themselves alone. But lets say they did that instead, what would've been the public reaction? Their wouldn't have been one of course, because nobody cares when men kill themselves. Maybe a few people who knew our hypothetical suicide might virtue signal about what a tragedy it is, yet they wouldn't have done anything to actually prevent the suicide from taking place.
The only time you can get the truth out of normies is when they don't fear reprisal for giving their honest thoughts about a person, and when pretending to care won't win them any of their precious "virtue".