Most of the people who say this are actually just jealous of the guy and pretend he is uglier than he actually is instead of admitting that they aren't as good looking as they think they are. Normie men are awful at judging levels of attractiveness in other men. They overrate themselves and underrate others. For example a white guy will say a black guy looks worse than he actually does, and an Asian guy will say a white guy looks worse than he actually does, and every variation of that you can think of, guys with black hair saying guys with blonde hair look bad, etc, all while ignoring real things like symmetry, bone structure, ratios, facial harmony, etc.