I got full refunds for three separate Uber Eats orders, saving a total of £41.
Even though I received every single meal, I reported each one as "not delivered," and support processed the refunds every time.
My delivery note says to always leave the order inside my building. I also provide the access code.
Order 1: £15.00 (Slow-cooked lamb chops simmered with anise, plums and chickpeas and basmati rice)
: The driver was just hanging outside and refused to leave my order inside. 
I had to go out to meet him. He snapped a photo of the bag and handed it to me. After enjoying the meal, I reported it as never arrived. I lied that they handed the parcel do a random person, when I instructed to leave it inside the building. They processed the refund immediately, which was a complete shock.
Order 2: £14.00 (Temple Dahl: red lentils simmered with flavours of toasted cumin , coriander and lemon & basmati rice): The driver left the order next to the entrance door in the lobby of the building across. I had to walk over, grabbed my food, and finished it. No problem. Afterward, I reported it as missing since it wasn't left at my specific building. Again, I made up a story about how it was left in an unknown address and someone probably stole it. They refunded me in full again. This meal was absolutely delicious and so fulfilling:
Order 3: £12.00 (McDonald’s: McCrispy burger, large fries and Apple Juice): The driver left the order on the ground outside my building entrance. I retrieved it easily, finished the meal, and then reported it as missing, that it was left on the ground rather than inside as requested and I couldn't find it. Another full refund.
I am shocked that Uber Eats continues to issue these refunds.
So far, I've saved £41.00
All three drivers were African immigrants
Even though I received every single meal, I reported each one as "not delivered," and support processed the refunds every time.
My delivery note says to always leave the order inside my building. I also provide the access code.
Order 1: £15.00 (Slow-cooked lamb chops simmered with anise, plums and chickpeas and basmati rice)
: The driver was just hanging outside and refused to leave my order inside. I had to go out to meet him. He snapped a photo of the bag and handed it to me. After enjoying the meal, I reported it as never arrived. I lied that they handed the parcel do a random person, when I instructed to leave it inside the building. They processed the refund immediately, which was a complete shock.Order 2: £14.00 (Temple Dahl: red lentils simmered with flavours of toasted cumin , coriander and lemon & basmati rice)
: The driver left the order next to the entrance door in the lobby of the building across. I had to walk over, grabbed my food, and finished it. No problem. Afterward, I reported it as missing since it wasn't left at my specific building. Again, I made up a story about how it was left in an unknown address and someone probably stole it. They refunded me in full again. This meal was absolutely delicious and so fulfilling:Order 3: £12.00 (McDonald’s: McCrispy burger, large fries and Apple Juice): The driver left the order on the ground outside my building entrance. I retrieved it easily, finished the meal, and then reported it as missing, that it was left on the ground rather than inside as requested and I couldn't find it. Another full refund.
I am shocked that Uber Eats continues to issue these refunds.
So far, I've saved £41.00
All three drivers were African immigrants
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