I hate customer supports

[Lonelyus]

Why do they love to piss off their customers so much, I see companies rise and fall because they dont do smart solutions, They would rather haggle than fix the actual problem the consumer faces and push costs on consumers, Emails go back and forth, Then they try to blame the customers, Drag it out, Etc... In my case i have unstable wifi and cabled internet and i pay alot for this and they expect me to sit on unstable internet that lags or doensnt get full throughput on a box that goes back in time to when i was a teenager, I only first today found out the real age of my internet box, No not the router, Anyone else notice customer supports being indifferent or useless at times?, Its been 4-5 weeks with debating.


I cant believe they installed an internet box in my apartment that was ancient as FUCK it was
talk about 2020 on the site, But actual google and brave searches dates back to way longer.

There are companies who are smart and helpful and listens to their customers, Those usually survive longer, Be like them.

 

[zd60]

I hate dealing with any customer support, its always a big back and forth full of nonsense until they throw shit at you and leave your problem unresolved

 

[Lonelyus]

I hate dealing with any customer support, its always a big back and forth full of nonsense until they throw shit at you and leave your problem unresolved

Yep, Im wondering if this is my chance to quit the internet and just become a hermit in the jungle.

They said they are checking if they can install a newer internet box now after i told them its age, And not the age i thought it was, So i have to wait until next week for a reply to if they decide to swap it or not...

 

[Xul]

They are always indian

 

[Lonelyus]

They are always indian

I get scandinavian names tho

 

[poorenglishcel]

I am too high inhib to talk on calls but once i did manage to call the customer support and that too twice. Those two bozos were talking like robots. Scary shit. Yk in such a formal manner, it was weird asf.

 

[Cryptic]

They are always indian

 

[zd60]

Yep, Im wondering if this is my chance to quit the internet and just become a hermit in the jungle.

They said they are checking if they can install a newer internet box now after i told them its age, And not the age i thought it was, So i have to wait until next week for a reply to if they decide to swap it or not...

its insane the amount of endless shit you have to go through to get anything solved, we all might be better of if we just went and lived like hermits in the jungle

 

[Cryptic]

I get scandinavian names tho

they use fake names